Customer feedback forms
Turn feedback into action with fast, mobile-first forms for surveys, NPS, and support follow-ups.
The Free plan needs no card.
The challenge
- Low response rates
- Customers ignore long surveys and generic forms.
- Hard-to-analyze data
- Feedback is scattered across tools without a unified view.
- Slow follow-up
- Teams can’t act on issues fast enough to improve retention.
The Sprykit solution
Frictionless surveys
Collect feedback with concise, brand-forward forms.
- NPS survey template
- Quick polls
- Follow-up prompts
Sentiment insights
Track satisfaction trends and identify top issues quickly.
- Score averages
- Rating distributions per question
- Response trends over time
Instant alerts
Notify teams the moment feedback arrives.
- Webhook alerts
- Email notifications on every submission
- Microsoft Teams messages
What changes
Feedback arrives in the same workspace as the code, page or menu it came from.
- 18
- Field types, including a linear scale and a rating for sentiment questions.
- Per-field
- Drop-off reported per question, so you can see where people stop.
- 1
- Workspace holding the form, the code that leads to it and the analytics behind both.
Ideal for
NPS surveys
Track loyalty and satisfaction with one question.
Support follow-ups
Collect feedback after support resolutions.
Product feedback
Gather insights on new features or launches.
What you get
- 18
- Field types — short and long text, email, phone, URL, number, date, time, choice, dropdown, scale, rating and file upload.
- Conditional logic
- Show or hide questions based on earlier answers.
- Google Sheets
- Submissions sync to a spreadsheet automatically.
- Bot filtering
- Rate limiting and bot detection on every public form endpoint.
Related use cases
Collect feedback customers will answer
Use Sprykit forms to capture insights and act faster on what customers need.
The Free plan needs no card.